About Us

The River Navigation Department operates regular ferry services on 17 routes in the State. The ferry service mainly caters to Islanders and places not connected by bridges. The Department also runs ferry services on Agassaim/Cortalim route whenever the Zuari Bridge is closed for inspection. Ferry service caters to the movement of passengers and vehicular traffic. Heavy vehicles (including goods vehicles) are also allowed to cross through the ferries with restriction on the load at different routes, depending upon the sizes of the ferry and the navigational channel.

All the ferryboats have been repaired, surved and registered under Island Vessel Act. Repairs of these ferryboats are being attended by Marine workshop at Betim.

There are some islands such as Diwar, Arboi which are surrounded by water and without link to the main land accept ferry boat. Islanders from these places are fully dependant on ferry service. Flottila staff work hard to ensure unique identity of these islands.

Most of the ferry boats start at about 6:00 am and continue upto midnight. After general service, ferry crew remain on board of the ferryboats for emergency calls/off hour duty.

Aims

Provide/assure safe, dependable and affordable water transport facilities.

  • Ensure/adequate passengers, amenities within the ferryboats and at theramps side.
  • Provide courteous and effective service by the staff on board.
  • Maintains the ferries in good condition and safe for operation.
  • Responsive and effective Grievances Redressal Machinery at the HeadOffice for ensuring time bound resolution of complaints and grievances asfar as possible.

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